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Terms & Conditions
Please read the following terms and conditions relating to the use of this website ("Site"). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”). Any new features or tools that are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Is BODi for you?
BODi is suitable for men and women. Do not use BODi if you are:
• Under the age of 16
• Suffering from a serious medical condition
The information contained on the Site is for general information or education purposes only. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Any information on the Site is not intended as medical advice and should not be interpreted to mean diagnosis or prescribing of any of its products or other products. All health conditions should be assessed by a qualified doctor or health professional. BODi assumes no responsibility for any outcomes that may arise because of misuse of any products due to information obtained from the Site.
Product Representation and Service
All product descriptions, pricing, images, and other details displayed on the BODi website are current at the time of display. We reserve the right to vary the details without notification. We will endeavour to be as accurate as possible with any information we display on the Site. However, BODi does not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Placing an Order
On receipt and full payment of an order, an email confirmation will be sent to you to confirm your order. By placing an order, you acknowledge that you have read and understood these Terms and Conditions and agree to accept and be bound by them. Upon confirmation, all orders are subject to our Terms and Conditions.
BODi ships all orders within 2 business days, but as soon as possible, from receiving the order. All cancellation requests received more than 30 minutes after purchase cannot be processed, and as such are ineligible for refund. All emails regarding cancellations must be titled ‘Cancel Order’ in the Subject field heading of the email. Please include your full name and order number in the body of the email. Cancellations not titled in this manner will not be refunded.
Changing an Address
As BODi ships all orders as soon as possible, any address change requests received more than 30 minutes after purchase cannot be guaranteed to be processed. All address change requests will be reviewed as soon as possible, and, if the order has not been sent to the warehouse we will endeavour to process your request if possible. All emails regarding changes to an address must be titled ‘Change of Address’ in the Subject field in the email. Please include your name, correct delivery address and order number in the body of the email and we will try our best to update your address. Address change emails not titled as this will not be processed.
Shipping / Delivery Address
If your parcel is marked as ‘delivered’ by Australia Post, but you do not physically have your parcel, or if you have entered the wrong delivery address, it is up to the customer, not BODi, to contact Australia Post to resolve the issue. If Australia Post and the customer cannot resolve the issue, BODi is not liable to resend or refund your order.
BODi will endeavour to ensure that products displayed on the Site are available. However, BODi cannot guarantee stock availability. As such, BODi will not be liable for stock unavailability or for any direct, indirect, incidental, special, consequential, or exemplary damages, damages from loss of profits, goodwill, data, or other intangible losses, due to stocks being unavailable for purchase.
BODi has been packed with love. Please note that oil creeping can occur due to sustained pressure and this has been considered when filling each BODi sachet. If oil creeping has occurred simply take a clean cloth or tissue and wipe away the oil.
Care: Wash BODi Bottle before use. Hand wash in warm soapy water only. Not suitable for dishwashers.
Comments, Feedback and other Submissions
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.